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  • #1376255

    Hi Enfold,

    So we arer having enormous issues updating text or links on a projects page utilising the plug in Portfolio pro by Websoft.

    We reached out to websoft re the issue after weeks of testing and they came back with the issue being a change on the Enfold theme :

    In the template template-builder.php of the Enfold theme, you have the following string for displaying content
    apply_filters( ‘avia_builder_precompile’, get_post_meta( get_the_ID(), ‘_aviaLayoutBuilderCleanData’, true )

    It says that for the builder there are already saved BuilderCleanData (in the database in the post_meta table), in which you have incorrectly saved links. You need to somehow clean this data for all portfolios (it is possible to resave the portfolio with the active builder so that it resaves its BuilderCleanData) and then everything will be correct.

    We did this however and it was not successful so we have this query for yourselves at Enfold :
    Please see screenshot attached – i have searched for the word “toy” ( https://toyfactorysurfboards.com/collections/fourth-surfboards/products/fourth-surfboards-br-belly-shank-base-construction as this is the url stuck somewhere) in the post_meta table in the DB but it returns zero results unfortunately.

    What we need to draw your attention to is the buttons on this page https://fourthsurfboards.com/portfolio/shank/ ( order now) do not like through to https://colabsurf.com/pages-board-builder/ which is where they are supposed to go to. The links when we edit them will not update.

    Countless hours at this and it\s costing us a fortune to fix this simple element. Can you help us? Happy to give you access to the website. We have tried all tests before you ask..

    Thanks,

    Owen.

    #1376654

    Hey icaruscommunicationsltd,

    Thank you for the inquiry.

    How did you add the “Order Now” buttons? Are they added using custom shortcodes? We have found 3 of them in the page above (“shank”) and we’re not really sure which one to check and where the buttons are supposed to go. Please provide the login details in the private field so that we can check the issue further.

    Have you tried using a search-and-replace plugin to adjust the links in the database? Please make sure to create a restore point before doing this.

    // https://wordpress.org/plugins/better-search-replace/

    Best regards,
    Ismael

    #1376672
    This reply has been marked as private.
    #1376818

    Hi,

    Thank you for the update.

    Looks like the toyfactorysurfboards site just redirects to colabsurf, so you probably owned the site as well. Have you tried adding a redirect rule from toyfactorysurfboards pages to the colabsurf builder? This is just a temporary solution until we figure out the issue.

    How did you end up with ALB shortcodes in the portfolio editor? The new portfolio “BELLY SHANK” is not using the theme’s layout builder, so it is not going to use the template-builder.php file or the avia_builder_precompile filter to render those shortcodes. It will not rely on the content of the _aviaLayoutBuilderCleanData either.

    Is there a staging version of the site?

    Best regards,
    Ismael

    #1376819

    Hi,

    One more thing that you could check is the _aviaLayoutBuilder_active post meta info of the portfolio entries. Make sure that this is set to false.

    Best regards,
    Ismael

    #1376849
    This reply has been marked as private.
    #1377318

    Hi,
    Glad Ismael could help, let us know if you have any further questions regarding this issue and we will gladly try to help you.
    Thank you for using Enfold.

    Best regards,
    Mike

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