Viewing 6 posts - 1 through 6 (of 6 total)
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  • December 5, 2022 at 12:55 pm #1375096
    truesoulwarrior

    We’ve taken over a website that is using Enfold and that hadn’t been updated in years. We’ve first mirrored the page and then updated the contents page by page.
    For the most part, this worked extremely well, it’s just that on some pages, it is outright impossible to edit the contents. The contents of text boxes are set to white color (without anyone having changed that as far as we’re aware) and you can only see the contents after marking everything. If you switch to text editor to just manipulate the plain HTML, a <span> (for the color of the text) gets changed to & l t ; span & g t ; etc.
    None of this is making a whole lot of sense and as described, this problem only arises on certain pages.

    It would be much appreciated if you could take a look and let us know how to fix the buggy behavior on these pages.

    Here are some screenshots to better explain the issue:
    https://nextab.de/downloads/enfold-screen-1.jpg
    https://nextab.de/downloads/enfold-screen-2.jpg
    https://nextab.de/downloads/enfold-screen-3.jpg
    https://nextab.de/downloads/enfold-screen-4.jpg

    • This topic was modified 2 years, 8 months ago by truesoulwarrior. Reason: make the change in the tags more obvious (added blanks so the < wouldn't get replaced)
    December 5, 2022 at 4:54 pm #1375127
    Rikard

    Hey truesoulwarrior,

    Thanks for the login details. I can’t reproduce the results shown in your screenshots, the text is visible and editable on my end. Could you try using a different browser to see if that helps please?

    Best regards,
    Rikard

    December 6, 2022 at 12:16 pm #1375207
    truesoulwarrior

    I’m working on a different computer today and everything seems to be fine on Firefox.
    We did test with both Firefox and Chrome (on the other device) before and had the erroneous behavior shown in the screenshots in both browsers. I guess we’ll have to do some more investigating on our end, but thank you for taking a look!

    December 6, 2022 at 12:50 pm #1375219
    Rikard

    Hi,

    Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

    December 6, 2022 at 10:26 pm #1375288
    truesoulwarrior

    I believe it’s fine to close it; I switched back to my other machine and for some reason, the problem can’t be recreated today, it just magically disappeared somehow. Sorry to have bothered you with something that turned out to be not an issue in the first place.

    December 7, 2022 at 5:34 pm #1375382
    Rikard

    Hi,

    Thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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  • The topic ‘Editing in backend not working (on certain pages)’ is closed to new replies.