Hi there.
I’m doing some updates and maintenance for a client whose former designer used Enfold but did not install a child theme. This same former/original designer passed away a couple of years ago. I recently contracted with the group to be their designer for this next year. However, I’m very new to Enfold. I also don’t have access to any of the documentation that shows his purchase information. His son deleted his email this past July, so I don’t have any notes on anything related to the website or install info beyond seeing that it’s installed along with the LayerSliderWP. I’m in the process of installing the SSL on the site right now, so for now the link (in the private content section on this form) is just http.
Any help you could give me on how to find things in this theme would be great. I am used to another theme, so it’s slow to learn a different set up for me… so some starter documentation on using the Enfold theme would be fantastic.
Thanks for your help and suggestions.
~ Tracy
Hey Tracy,
You can find all the documentation here: https://kriesi.at/documentation/enfold/
Best regards,
Rikard
Hi Tracy,
Thanks for contacting us! We are sorry to hear about the previous developer.
Since you do not have purchase information or access to ThemeForest/Envato account that was used to purchase the license, I am afraid you would not be able to update the theme on the installations you manage.
You can find Enfold documentation here – https://kriesi.at/documentation/enfold/ and check out this tutorial on YouTube – https://www.youtube.com/watch?v=Gr4GV8NKMek&ab_channel=FerdyKorpershoek. Enfold is very user friendly so it should not take long time to get used to it. If you have any questions you can always contact us :)
Best regards,
Yigit