Viewing 11 posts - 1 through 11 (of 11 total)
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  • #1373305

    Hello,

    I just purchased and installed the theme, and the problem is that the menu doesn’t appear in mobile view. Link in Private Content.
    Can you please help?

    Thank you in advance.

    Best regards,
    Michael

    #1373315

    Hey mtilinca,
    Thanks for the link to your site, I see that in your menu item “Leistungen” you have a large amount of subtext, I’m not sure if this is the cause or if it is something else, please try removing this subtext and if that doesn’t help then include admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    #1373406

    Hey,

    I created the page again, and there is still a issue with the menu.
    Today it also changed the aspect of the “PC-View” of the menu.

    Thank you again for your support.

    BR
    Michael

    #1373416

    Hi,
    Thanks for the login, I see that you are using the YellowPencil plugin, I don’t have any experience with this plugin, but when I deactivate it the mobile menu works correctly, so I assume it has been used to customize the menu.
    Please try deactivating yourself to see that the mobile menu works correctly and then try to un-do any customization it did, otherwise it would seem that it is conflicting with the theme.

    Best regards,
    Mike

    #1373417

    Hi,
    Thanks for the login, I see that you are using the YellowPencil plugin, I don’t have any experience with this plugin, but when I deactivate it the mobile menu works correctly, so I assume it has been used to customize the menu.
    Please try deactivating yourself to see that the mobile menu works correctly and then try to un-do any customization it did, otherwise it would seem that it is conflicting with the theme.

    Best regards,
    Mike

    #1373429

    Hi Mike,

    there were somehow two issues.
    1. I deleted the css from yellow pencil (really don’t know how it got there.
    2. I had to delete and make a new menu for the German language.

    Now everything works just as I want. Thank you.

    Can you please help with another small issue?
    If I click on the logo to go to the homepage (but only at the English version), it doesn’t go to home but to the blog page (which doesn’t exist).
    Is there any setup I can make to solve this issue?

    Thank you

    BR
    Michael

    #1373447

    Hi,

    Glad to know that the initial issue has been fixed. Thanks to @Mike. Regarding the home page issue, we adjusted the Settings > Reading options and selected the appropriate Homepage for each language. The logo and the language flags should now redirect to the correct page.

    Best regards,
    Ismael

    #1373686

    Dear Ismael,

    sorry, but I don’t find any setting regarding the English start page here: Settings > Reading
    I didn’t need to make any adjustments at the Theme I used before, that is why I am a bit confused.
    The “Home” page ist stated as stat page, and I think it is something with the URL of the page:
    lucky-dog-center.de/en/home/

    Here also how the breadcrumb looks like: << You are here: Home / Home >>

    P.S. Today is the hyperlink of the logo working, but still the issue with the URL.

    BR
    Michael

    #1373937

    Hi,
    Thank you for your patience, when I check your WordPress ▸ Settings ▸ Reading ▸ Your homepage displays for the English language no option has been picked:
    2022-11-26_002.jpeg
    so I picked your English homepage:
    2022-11-26_003.jpeg
    and now your breadcrumbs are correct:
    2022-11-26_070324.png
    please check.

    Best regards,
    Mike

    #1373966

    Hey Mike,

    thank you so much for your support!
    Everything works now perfect.

    Best regards,
    Michael

    #1373969

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 11 posts - 1 through 11 (of 11 total)
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