Viewing 5 posts - 1 through 5 (of 5 total)
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  • November 11, 2022 at 11:29 am #1372187
    BlueSolution

    Hi, I just installed my new enfold theme on the website, as I wasn’t able to update the old one anymore. But with the version of Enfold, I’m not able to install Woocommerce.
    Looks like the theme is not updated to use the latest version of Woocommerce, can that be true?

    November 11, 2022 at 1:20 pm #1372200
    BlueSolution

    We tried installing older versions of woocommerce until the 6.0 version but it keeps crashing

    November 11, 2022 at 4:33 pm #1372237
    Rikard

    Hi,

    Where can we see and reproduce the problem you are having? The site you linked to doesn’t seem to be running Enfold.

    Best regards,
    Rikard

    November 11, 2022 at 5:21 pm #1372247
    BlueSolution

    We were trying with another template while waiting as it was quite urgent.
    You will now see the website with its Enfold template
    So we can’t install Woocommerce with this latest version of Enfold, it keeps crashing

    November 11, 2022 at 9:35 pm #1372265
    Rikard

    Hi,

    Thanks for the update. So what exactly happens when you try to install WooCommerce? Are you getting any types of error messages? Do you have server error logs which we could look at?

    If you need further help, then please include admin WordPress login details in private.

    Best regards,
    Rikard

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