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  • #1371435

    Hello,
    I have activated the option “Reduce fixed header” in Enfold. However, this is then always small, even if the pages have not yet been scrolled. So the header remains permanently small.
    What can I do?

    • This topic was modified 2 years, 1 month ago by Christopher. Reason: Language
    #1371604

    Hi Christopher,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1371626
    This reply has been marked as private.
    #1371629

    Hi,

    You were using an older version of the theme. I have updated Enfold to the latest version 5.2.1 and that helped.

    Please review your website :)

    Best regards,
    Yigit

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