Viewing 6 posts - 1 through 6 (of 6 total)
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  • October 24, 2022 at 1:24 pm #1369970
    agentur2c

    Hello Team,
    i setup a website for a customer of us and suddenly it shows no footer and no socket anymore.
    I disabled all Plugins to see, if some plugin disturbs the socket, but nothing.
    The Footer-Menu is correctly and we also have three widgets set in the footer and ich still find no solution, why it does not show up.

    Can you just have a look?
    Thanks and regards,
    Constanze

    October 24, 2022 at 2:56 pm #1369990
    Rikard

    Hey Constanze,

    The login page is displaying a 403 error on my end, so I couldn’t login to check your site. If you are overriding header.php or footer.php in a child theme, then please try replacing those files with the parent theme files, then add your customisations back in after that.

    Best regards,
    Rikard

    October 24, 2022 at 3:22 pm #1369998
    agentur2c

    Thank you Rikard,
    that worked out! There was Google Tag Manager in the header.php, now it looks like it should.

    Best regards!
    Constanze

    October 24, 2022 at 4:07 pm #1370007
    Rikard

    Hi,

    Great, I’m glad that you got things working. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

    October 24, 2022 at 4:33 pm #1370014
    agentur2c

    You can close it! Thanks again!

    October 24, 2022 at 6:35 pm #1370031
    Rikard

    Hi,

    Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Footer / Socket doesn´t show’ is closed to new replies.