Viewing 23 posts - 1 through 23 (of 23 total)
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  • #1369472

    Seems as though something has gone wonky with previously installed sliders. Prior working version using 5.1.2 is at: https://southerndental.org/

    After updating to 5.2 getting slider content shifed down and strange previous & next text links showing up under the garbled slider content. Can’t leave damaged home page up so reverted to 5.1.2.

    What could this be?

    #1369489

    Hi Ralph,

    Your slider seems to be in the proper place on my end.
    Can you give us a screenshot of how it looks on your end?

    Best regards,
    Nikko

    #1369493

    Hi Nikko, I said that I had to revert back to 5.1.2 so you can see it properly. The 5.2 update screws it up so I am not about to leave it that way.

    I’ll try the update again tomorrow and grab a screenshot to send.

    #1369498

    Hi Ralph,

    I apologize for that.
    You can setup a staging site instead, so your live site won’t get affected.

    Best regards,
    Nikko

    #1369500

    Great idea Nikko, will do.

    #1369520

    Hi manhattanctr,

    Just let us know if it’s ready so we can check it since I’m not able to reproduce the same issue on my end.

    Best regards,
    Nikko

    #1369556

    Okay so here goes. Staging site is setup at: https://staging2.southerndental.org/
    Username and password is shared in private content.

    #1369669

    Hey guys, any luck investigating how 5.2 broke our site?

    #1369672

    Hi,

    Could you please go to Enfold theme options > Performance and disable JS file merging and compression, check to delete old CSS and JS files, save theme options and check if that helps? After that you can re-enable JS file merging and compression option.

    If that does not help, please create temporary admin logins and post them here privately :)

    Best regards,
    Yigit

    #1369705

    Hi Yigit, we do not have any performance options enabled in Enfold. There is no merging or compression going on. I also deleted the old css and js files even though no compression is used. Same result.

    The rendered html from 5.1.2 home page and 5.2 home page can be downlaoded from the link in the private info section. If you look at the difference between the two there is a clear difference of something being added in the slider treatment for 5.2 whcih was not present under 5.1.2. Apparently, this is what is botching things up.

    Please advise.

    #1369715

    Here’s the line differences in the rendered html – this are the new lines being output with 5.2 and botching things up.

    Line 276-283 added

    .avia-image-container.av-k3vi6j24-26b3bdb17c3ded3010b61e49debe7cbe img.avia_image{
    box-shadow:none;
    }
    .avia-image-container.av-k3vi6j24-26b3bdb17c3ded3010b61e49debe7cbe .av-image-caption-overlay-center{
    color:#ffffff;
    }
    </style>
    <div class=’avia-image-container av-k3vi6j24-26b3bdb17c3ded3010b61e49debe7cbe av-styling- avia-align-center avia-builder-el-10 el_before_av_hr avia-builder-el-first ‘ itemprop=”image” itemscope=”itemscope” itemtype=”https://schema.org/ImageObject&#8221; ><div class=”avia-image-container-inner”><div class=”avia-image-overlay-wrap”>Member login</div></div></div>

    Line 285-294 added

    .avia-image-container.av-k3vi9rz2-8b83fcebde45021df854e74ffd663ffc img.avia_image{
    box-shadow:none;
    }
    .avia-image-container.av-k3vi9rz2-8b83fcebde45021df854e74ffd663ffc .av-image-caption-overlay-center{
    color:#ffffff;
    }
    </style>
    <div class=’avia-image-container av-k3vi9rz2-8b83fcebde45021df854e74ffd663ffc av-styling- avia-align-center avia-builder-el-16 avia-builder-el-no-sibling ‘ itemprop=”image” itemscope=”itemscope” itemtype=”https://schema.org/ImageObject&#8221; ><div class=”avia-image-container-inner”><div class=”avia-image-overlay-wrap”>find-a-dentist</div></div></div></div><div class=’av-flex-placeholder’></div><div class=’flex_column av-eh3ii-1-979a9f89a40f0f861d29d796a4b1934d av_one_third avia-builder-el-17 el_after_av_one_third el_before_av_hr flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding ‘ ><div class=’av-special-heading av-dk40i-f6a32942b486d349144b19d59dc06348 av-special-heading-h3 blockquote modern-quote avia-builder-el-18 avia-builder-el-no-sibling av-inherit-size av-linked-heading’><h3 class=’av-special-heading-tag’ itemprop=”headline” >If you‘re looking for a local Dentist, you can be assured that you’ll find a qualified professional! </h3><div class=”special-heading-border”><div class=”special-heading-inner-border”></div></div></div></div></div><!–close column table wrapper. Autoclose: 1 –><div class=’hr av-khvvbpje-140f961722425f9422704c239defa87f hr-short avia-builder-el-19 el_after_av_one_third el_before_av_heading hr-center’><span class=’hr-inner ‘><span class=”hr-inner-style”></span></span></div>

    Line 298-305 added

    .avia-image-container.av-k3vi9rz2-8b83fcebde45021df854e74ffd663ffc img.avia_image{
    box-shadow:none;
    }
    .avia-image-container.av-k3vi9rz2-8b83fcebde45021df854e74ffd663ffc .av-image-caption-overlay-center{
    color:#ffffff;
    }
    </style>
    <div class=’avia-image-container av-k3vi9rz2-8b83fcebde45021df854e74ffd663ffc av-styling- avia-align-center avia-builder-el-16 avia-builder-el-no-sibling ‘ itemprop=”image” itemscope=”itemscope” itemtype=”https://schema.org/ImageObject&#8221; ><div class=”avia-image-container-inner”><div class=”avia-image-overlay-wrap”>find-a-dentist</div></div></div></div><div class=’av-flex-placeholder’></div><div class=’flex_column av-eh3ii-1-979a9f89a40f0f861d29d796a4b1934d av_one_third avia-builder-el-17 el_after_av_one_third el_before_av_hr flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding ‘ ><div class=’av-special-heading av-dk40i-f6a32942b486d349144b19d59dc06348 av-special-heading-h3 blockquote modern-quote avia-builder-el-18 avia-builder-el-no-sibling av-inherit-size av-linked-heading’><h3 class=’av-special-heading-tag’ itemprop=”headline” >If you‘re looking for a local Dentist, you can be assured that you’ll find a qualified professional! </h3><div class=”special-heading-border”><div class=”special-heading-inner-border”></div></div></div></div></div><!–close column table wrapper. Autoclose: 1 –><div class=’hr av-khvvbpje-140f961722425f9422704c239defa87f hr-short avia-builder-el-19 el_after_av_one_third el_before_av_heading hr-center’><span class=’hr-inner ‘><span class=”hr-inner-style”></span></span></div>

    Line 309-316 added

    .avia-image-container.av-k3vhwv5n-1d187a3f1c0c6942aec2f4cb184899ee img.avia_image{
    box-shadow:none;
    }
    .avia-image-container.av-k3vhwv5n-1d187a3f1c0c6942aec2f4cb184899ee .av-image-caption-overlay-center{
    color:#ffffff;
    }
    </style>
    <div class=’avia-image-container av-k3vhwv5n-1d187a3f1c0c6942aec2f4cb184899ee av-styling- avia-align-center avia-builder-el-22 avia-builder-el-no-sibling ‘ itemprop=”image” itemscope=”itemscope” itemtype=”https://schema.org/ImageObject&#8221; ><div class=”avia-image-container-inner”><div class=”avia-image-overlay-wrap”>Amanda Eidelson</div></div></div></div><div class=’av-flex-placeholder’></div><div class=’flex_column av-adqqa-b06c54ac02971c7554e81ff8b490996b av_three_fourth avia-builder-el-23 el_after_av_one_fourth avia-builder-el-last flex_column_table_cell av-equal-height-column av-align-top av-zero-column-padding ‘ ><section class=’av_textblock_section av-k3vhxk65-2fac8a4e1ab56d4260bdf0e83f406e2f’ itemscope=”itemscope” itemtype=”https://schema.org/CreativeWork&#8221; ><div class=’avia_textblock’ itemprop=”text” ><div class=”adM”></div>

    #1369730

    Hey,

    I have seen some other users who had similar issue and it turned out to be file merging related so I thought that might be the case. Thanks for the rendered HTML versions but could we login to your staging site and take a closer look? :)

    Best regards,
    Yigit

    #1369732
    This reply has been marked as private.
    #1369744

    The error seems to be linked to boxed layout setups which use sliders. I just had another occurrance.
    Not sure what the issue is here but is does not seem to be file compression or combination related. Furthermore, I have a few sites unaffected which are using boxed layouts and some that are affected.

    Kindly expedite a fix for this.

    #1369751

    Hi,
    I see the same problem with Full-width easy slider.
    Best regards..

    #1369759

    Hey,

    It does not seem to be related to Boxed layout. I tried switching to fullwidth and fixed frame however neither made a difference. I recreated the slider and that helped. Was this page and other pages with the issue created using duplicator plugin?

    I added the shortcode of your slider in private content field. You can enable ALB debugging mode by adding following code to bottom of functions.php file of your child theme

    
    //set builder mode to debug
    add_action('avia_builder_mode', "builder_set_debug");
    function builder_set_debug()
    {
      return "debug";
    }
    

    After that you can edit your page and see debug field right below ALB and paste the shortcode at the bottom, update the page and then move the element to it’s position.


    @saccollc
    Could you please start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold and attach temporary admin logins in private content field so we can look into it?

    Regards,
    Yigit

    #1369766

    There is this new feature in Enfold Merging/Compression – Minified Versions only Option.

    maybe you try that : https://kriesi.at/support/topic/prev-next-on-testimonials-on-5-2/#post-1369726

    #1369769

    Hi Yigit, the staging site I setup was done with Siteground’s internal utility. Not seeing how using Duplicator Pro would have anything to do with this since I toggled back and forth on the live site from 5.1.2 & 5.2 and got the same garbled text slider nav and pushed down slider graphics. What you accessed was an exact duplicate of 5.1.2 and then I applied the 5.2 update to the staged 5.1.2 site before handing it off to you.

    I see changes you made on the staging site fixed the issue but I am not real keen on using child theme mods and shortcode entries on pages when this should work properly in the ALB. I have 3 sites affected with this and probably will turn up a few more.

    Will you have a fix for this instead of me needing to rebuild sliders and messing with debug editing?

    #1369802

    Hey,

    Our devs have fixed the issue and included it in Enfold 5.2.1. Please update the theme :)

    Regards,
    Yigit

    #1369804

    Many thanks to you and the team!

    #1369805

    Hi,

    Thanks for your patience!

    Shall we mark this thread as resolved? :)

    Best regards,
    Yigit

    #1369806

    Sure thing. I’ll be in touch if something goes awry.

    #1369816

    Hi,
    Glad Yigit was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 23 posts - 1 through 23 (of 23 total)
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