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  • October 19, 2022 at 6:17 pm #1369449
    keep12

    We have detected several errors. Some images are not displayed on mobile devices, on phones, tablets or ipad. Some images are cut off on iPad. On Android phones or iPhone there are some images that are not displayed. I leave examples and screenshots in a private link. I leave an example of the “home” page, although this happens on all pages. although this happens on all pages depending on the type of design chosen.

    October 20, 2022 at 4:23 am #1369523
    Ismael

    Hi keep12!

    Thank you for the inquiry.

    Did you set the Background Attachment to Fixed or Parallax? You may need to switch the attachment back to scroll in the element settings, or try this css code to directly adjust the style of elements with fixed backgrounds.

    .avia_mobile .avia-full-stretch {
    background-attachment: scroll !important;
}

.avia_mobile  .avia-bg-style-fixed {
    background-attachment: scroll !important;
}

    Cheers!
    Ismael

    October 21, 2022 at 7:14 pm #1369757
    keep12

    Hello

    Background is set Fixed, now I changed t scroll but same problem on mobile phones.

    I also introduce de CSS in Cell / Developer settings but nothing happens.

    Please can you access to WP to our site and see what its happening ?

    Thanks a lot

    • This reply was modified 2 years, 1 month ago by keep12.
    • This reply was modified 2 years, 1 month ago by keep12.
    • This reply was modified 2 years, 1 month ago by keep12.
    • This reply was modified 2 years, 1 month ago by keep12.
    October 24, 2022 at 9:51 am #1369942
    keep12

    Hello

    Any idea about this problem ?

    Please Help

    October 25, 2022 at 11:15 am #1370127
    Ismael

    Hi,

    Thank you for the update.

    The images are displaying correctly on mobile view when we checked. Did you purge the cache or temporarily disable the Enfold > Performance > File Compression settings after reverting the attachment back to scroll? Make sure to hard refresh the page as well to display the updated version of the page.

    Best regards,
    Ismael

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