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Tagged: advanced layout builder
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AuthorPosts
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October 15, 2022 at 2:27 am #1368907
Hi There!
We are having some trouble with our website – when we are editing a page in the advanced layout editor, we set elements to have specific styles, such as a column background color or an image to have a color overlay. When we preview the page, the styling appears properly. However, logged out user do not see this styling.
We’ve tried clearing the cache, updating PHP version, etc, but we still are experiencing the issue.
Any help is much appreciated!
Thank you,
CaitlinLinks to example pages are below in the private content.
October 15, 2022 at 10:24 am #1368925Hey bimsenfold,
Thanks for the login token. The post specific CSS files where not being found for some reason, so I added a filter to remove that functionality in functions.php for you:
/** * Filter to skip css file generation. * You can add logic to skip for certain pages/posts only. * * @since 4.8.6.1 * @param boolean $create * @return boolean true | false or anything else to skip generation of css file */ function custom_avf_post_css_create_file( $create ) { return false; } add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );
Could you check if everything is working as it should now please?
Best regards,
RikardOctober 17, 2022 at 2:58 pm #1369107Thank you for reply and adding the functionality. Unfortunately, I am still seeing the issue on our end when we are a logged out site viewer.
Do you have any other ideas?
Thank you!
October 17, 2022 at 4:28 pm #1369129Hi,
Thanks for the update. I toggled the option to delete the old CSS and JS files under Enfold->Performance, and that seems to have helped. Please check in a private browser window in order to avoid local caching. Also please note that the likely cause is caching, if you are seeing different results depending on weather you are logged in or not.
Best regards,
RikardOctober 18, 2022 at 3:01 pm #1369228Hi Rikard,
Do you think I should reach out to the hosting company (godaddy) to see if they can reset the cache on the server?
Is there an SSH command that would reset the cache?I also uninstalled NitroPack, which was a newer service we had signed up for, but this didn’t do anything either.
Any other ideas we can test?
I appreciate your help!
October 18, 2022 at 3:11 pm #1369230Hi,
I can’t see any differences between the logged in and out states, that likely means that it’s not a server problem. If you are seeing differences, then it’s likely a local problem. Did you try using a different browser or machine? If you could share a screenshot highlighting the problem, then that would be helpful too.
Best regards,
RikardOctober 18, 2022 at 8:18 pm #1369286I just recorded a video of what we are seeing! Thank you so much.
October 19, 2022 at 8:18 am #1369344Hi,
Thanks a lot for the video, I see and understand the problem now. Could you share FTP login details with us in private as well please?
Best regards,
RikardOctober 20, 2022 at 1:14 am #1369486This reply has been marked as private.October 20, 2022 at 11:43 am #1369573Hi,
Thanks for that. The details seems to be working if I use the server name in private, but it leads to an empty folder, and there’s no way of navigating anywhere from that folder. If I use ftp. in front of the server name in private, then it’s not possible to login at all.
Best regards,
RikardOctober 20, 2022 at 2:02 pm #1369586This reply has been marked as private.October 20, 2022 at 3:25 pm #1369603Hi,
Great, I’m glad that you found the cause of the problem, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
Rikard -
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