Viewing 23 posts - 1 through 23 (of 23 total)
  • Author
    Posts
  • October 14, 2022 at 12:27 pm #1368853
    nine2ten

    Hi, after switching to the newest version, activating Pro 6 causes fatal error on Blog Posts and Tribe Events. I have been in touch with their support for a month and they say an update will resolve this issue. First they adviced to downgrade PHP 8 to 7.x. Doing so didn’t solve the problem. I read that PHP 8.0x might do the trick. I am reluctant to switch back and force. What’s your reccomendation?

    Regards,
    nine2ten

    October 14, 2022 at 12:38 pm #1368856
    Yigit

    Hi,

    Thanks for contacting us!

    Does the issue only happen on Enfold? If so, please create a testing environment and post temporary WP admin and FTP logins here privately so we can look into it.

    If the issue happens on default theme as well, please ask TEC team to provide you a temporary solution :)

    Regards,
    Yigit

    October 14, 2022 at 1:20 pm #1368862
    nine2ten

    Hi Yigit, Thanks for helping and looking into it further. I provided the data in private.
    best regards.

    October 14, 2022 at 3:34 pm #1368881
    Yigit

    Hi,

    I have installed beta version of Enfold 5.2 on your site, updated breadcrumbs shortcode function in functions.php and activated Events Calendar Pro plugin and it did not throw fatal error.

    Could you please review your website? :)

    Best regards,
    Yigit

    October 14, 2022 at 4:02 pm #1368885
    nine2ten

    Hi Yigit,
    Thanks for the update. Please check again by tryinig out the URLs below.
    Best regards,
    nine2ten

    October 14, 2022 at 4:08 pm #1368886
    nine2ten

    The error still appears just when I am logged in. But that may go away. I keep on testing.

    October 14, 2022 at 4:13 pm #1368887
    nine2ten

    And in Private Mode.

    October 14, 2022 at 4:14 pm #1368888
    nine2ten

    Sorry, I meant to put that all in one post :)

    October 14, 2022 at 4:14 pm #1368889
    nine2ten

    Finally ;)

    October 17, 2022 at 12:07 pm #1369074
    Yigit

    Hi,

    Login token is no longer working for me. I cannot see any errors when logged out. If issue has not gone away, could you please create temporary admin logins and post them here privately once again? :)

    Best regards,
    Yigit

    October 17, 2022 at 12:13 pm #1369080
    nine2ten

    Hi, the events calendar team says an update is scheduled to be released on the 17th.
    Many Thanks!

    October 17, 2022 at 2:02 pm #1369094
    Yigit

    Hi,

    I checked your website however I cannot see any errors on single event page even when I am logged in. I attached screenshots in private content field below.

    Could you please update the plugin when TEC team releases the new version today and let us know if you still have the issue after that? :)

    Best regards,
    Yigit

    October 17, 2022 at 5:33 pm #1369148
    nine2ten

    Hi,

    the update for PRO has not yet arrived. I keep you updated.

    Sincerly,
    nine2ten

    October 17, 2022 at 7:01 pm #1369161
    Yigit

    Hi,

    Thanks, I could reproduce the issue. Could you please post FTP logins here privately as well? :)

    Best regards,
    Yigit

    October 17, 2022 at 7:49 pm #1369164
    nine2ten

    Sincerely,
    nine2ten

    October 19, 2022 at 12:25 pm #1369379
    nine2ten

    Hi Yigit,

    unfortunately there is no new version of PRO out yet despite the anouncement. Updating WP to 6.0.3 didn’t help either.

    best regards,
    nine2ten

    October 20, 2022 at 1:14 pm #1369581
    nine2ten

    Hi, I learned from support that on the 20th (New York time) an update is scheduled to be released. Best regards, nine2ten

    October 20, 2022 at 1:42 pm #1369584
    Yigit

    Hi nine2ten,

    I enabled the debugging mode to see if it was theme related but it seems like there are other users who are having the same issue. I have disabled debugging mode.

    I believe it will be the best to wait for the new version :)

    Best regards,
    Yigit

    October 21, 2022 at 1:40 pm #1369723
    nine2ten

    Hi Yigit,
    the update 6.02 has arrived and the fatal errors disappeared.
    But, they introduced a new post format for serial events – /series/** – which produces a faulty layout appearance. See Link in private. Serial Event Posts also need their own description – which for now I added manually
    I wonder now, if I should exlude /series/ from indexation/crawling, because all the description is the same and a duplicate of Tribe Event Posts (with and without date).
    Perhaps you have an advice on how to deal with it from an SEO standpoint.

    Sincerely,
    nine2ten

    November 7, 2022 at 11:48 am #1371637
    Yigit

    Hi nine2ten,

    I am sorry for the late reply!

    I tried to reproduce the issue on my testing installation however it works fine there. Please see private content field below.

    I did not want to de-activate your active plugins or switch to parent theme for further investigation. Could you please create a testing installation and post WP admin and FTP logins here privately so we can test further there?

    Best regards,
    Yigit

    November 7, 2022 at 12:46 pm #1371645
    nine2ten

    Hi Yigit,

    thanks for taking a look. I seems that tribe_events get crawled very slow (like days) while normal posts get indexed much faster. When Google finds a new Event-Post it displays results at first as a tag, a series or a random list view rather than a single post with the given date(s).
    While updating some meta info got temporarily lost which may have affected ranking in search engines. I disabled AMP results for tribe_events because of styling / appearence.

    Sincerely,
    nine2ten

    November 24, 2022 at 5:38 pm #1373803
    nine2ten

    Hi,

    I am still interested in a solution for the new Serial Format. Please take a look at the link provided. Elements show up twice.

    Thanks!

    December 9, 2022 at 4:05 pm #1375703
    Yigit

    Hi,

    I am very sorry for the late reply.

    Could you please post temporary WP admin logins once again? Maybe you could add a new admin user manually instead of login link so it does not expire? I am going to try to duplicate your installation on my localhost and try to figure out what is causing the issue.

    Regards,
    Yigit

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