Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • October 9, 2022 at 11:01 am #1368099
    jpassmann

    Using last version 5.1.2 i cannot edit text within a message box.
    Normal text is possible,
    Special headline is the same and here is a new warning active:

    Warning: Characters <,>,[,] might break ALB backend or frontend. Read more if you want to use them. You can use valid HTML markup.

    For my understanding this is valid HTML markup
    Herzlich Willkommen in Köln – Mülheim’s Schokoladen – Manufaktur Bonnboniere

    Thanks in advance,

    Joerg

    October 9, 2022 at 6:55 pm #1368152
    Mike

    Hey jpassmann,
    Thanks for your question but I’m not sure if I understand completely, the thread title is about blank spaces, if you are having trouble adding blank spaces try disabling your plugins, and user reported that the WP Maintenance Mode & Coming Soon plugin cased this issue on their site, so perhaps this is your issue with some plugin.
    As for the warning in the title field, this has been the warning for quite a while now, we recommend not adding html to title fields, some people forget to close the tags and the theme can not auto close the tags in the title field, often it breaks the page.
    If you want to add a strong tag in your title field please use our plugin: Special Character Translation
    If this is not what you ment, please explain further with a link to a test page or screenshots.

    Best regards,
    Mike

    October 10, 2022 at 7:28 am #1368207
    jpassmann

    Hello Mike,
    thanks for your fast reply.
    To be precise the main topic is that users cannot enter blank spaces and i wonder why because we have no new plugins. And we don’t use the named plugin. I tried to disable some plugins but with no success.
    What i tried playing with some content elements:
    – Textblock: Works fine
    – No blank space possible @: Special headline, symbolbox, Messages, Messagebox, Timeline
    Also tried with different browsers but i guess there is a bug with the editor.

    October 10, 2022 at 9:22 am #1368224
    Ismael

    Hi,

    Thank you for the update.

    We cannot reproduce the same issue on our end. Did you install a TinyMCE plugin? Please try to deactivate the plugin temporarily and see if it helps. Or post the login details in the private field so that we can inspect the issue further.

    Best regards,
    Ismael

    October 10, 2022 at 2:28 pm #1368279
    Guenni007

    might break ALB backend or frontend

    ( Conditional II )

    did you test if it breaks the frontend?

    October 10, 2022 at 4:22 pm #1368296
    Rikard

    Hi jpassmann,

    If you should need any further help, then please post admin WordPress login details in private.

    Best regards,
    Rikard

    October 10, 2022 at 6:04 pm #1368314
    jpassmann
    This reply has been marked as private.
    October 10, 2022 at 7:48 pm #1368335
    Mike

    Hi,
    Thanks for the login, I created a test page linked below and found that a space could not be added the special heading, I tested deactivating all of your plugins and then I could add spaces, please see the test page.
    I re-enabled all of your plugins, please try to deactivate your plugins one at a time and try to add a space to the special heading on the test page until it works then you will know which plugin is causing the conflict.

    Best regards,
    Mike

    October 13, 2022 at 10:47 am #1368719
    Guenni007

    Please tell me then the plugin – which caused the troubles.

    October 16, 2022 at 10:49 am #1369001
    jpassmann

    Hi guys,
    thanks for your support and my late response.

    I tested and found the “Check & Log Email”-Plugin causing the trouble!

    October 16, 2022 at 12:54 pm #1369005
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘No blank characters possible’ is closed to new replies.