Viewing 6 posts - 1 through 6 (of 6 total)
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  • October 2, 2022 at 10:35 pm #1367350
    ferbaruch

    Hi, when i’m editing the content on my front page y click on “update” buttom for saving but when i view the page on other new page the changes doesn’t save, so I go back to my editor an refresh the page and all the process have not saved as well.

    Can you help me please?

    I’ve tried updating the php version to 8.1 and the enfold version tath y have is 5.1.1. Also haved delete and created everything from begining; subdomain, users, data bases, instal WordPress, updates, instal enfold theme but anything’s working

    But if i put the enfold theme to 4.5 and my php to 5.6 it works!

    Really hope you can help me please

    October 3, 2022 at 7:14 am #1367368
    Ismael

    Hey ferbaruch,

    Thank you for the inquiry.

    We got a NET::ERR_CERT_DATE_INVALID error when we visited the login page. Please make sure that your SSL certificate is valid.

    After updating to the latest version, please try to toggle or temporarily disable the Enfold > Performance > File Compression settings, disable the cache and compression plugins and do a hard refresh before checking the site.

    Best regards,
    Ismael

    October 4, 2022 at 3:16 am #1367485
    ferbaruch

    Hi!

    I’ve already done all steps, the problem stil happening

    October 4, 2022 at 10:41 am #1367537
    Rikard

    Hi,

    You still don’t have a valid SSL certificate on the site, could you try fixing that first of all please?

    Best regards,
    Rikard

    October 12, 2022 at 11:46 pm #1368654
    ferbaruch

    Hi again!

    I’ve checked the SSL certificate on mi CPanel and with my hosting provider and it look Great, could you please try again to log in?

    Proving image: https://velmax.osmar-rodriguez.com/SSL.png

    October 13, 2022 at 10:04 am #1368710
    Ismael

    Hi,

    Thank you for the update.

    We can now access the site but whenever we edit and update a page, we get this error which looks like an issue with the file permission.

    Forbidden
    You don’t have permission to access this resource.
    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

    Request URL: https://site.com/wp-admin/post.php?post=2009&action=edit&meta-box-loader=1&meta-box-loader-nonce=dbaa8b01c6&_locale=user
    Request Method: POST
    Status Code: 403
    Remote Address: ipv4
    Referrer Policy: no-referrer-when-downgrade

    Please ask your hosting provide to inspect the files and grant the correct file permissions.

    Best regards,
    Ismael

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