Hello,
I get this error message when I download a demo:
Error accessing file for download:
cURL error 28: Connection timed out after 10001 milliseconds
How to solve this problem ?
Thanks
Hey Pooki,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
Rikard
Merci pour votre réponse. Je vous ai mis des identifiants.
Hi,
Thank you for the inquiry.
The suggestions in the following article might help.
You may need to ask your hosting provider to update cURL and PHP to the latest version.
Related threads:
// https://kriesi.at/support/topic/just-installed-enfold-getting-demo-data-error/
// https://kriesi.at/support/topic/demo-download-dont-work/
// https://kriesi.at/support/topic/importing-demo-2/#post-1343843
// https://kriesi.at/support/topic/demo-installation-fails-2/#post-1354580
This suggestion might help: https://kriesi.at/support/topic/demo-download-dont-work/#post-1351670
Best regards,
Ismael