Viewing 5 posts - 1 through 5 (of 5 total)
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  • September 28, 2022 at 6:36 am #1366662
    sdsitetechdotcom

    Hi there, all of a sudden my website’s search page is showing a really weird black background color with a snippet of a product or post that matches the search keyword and nothing else…its very odd and happened today out of nowhere. Please see the private details for more information to log into the site and see for yourself.

    Just try searching anything and you’ll see the issue.

    September 28, 2022 at 10:34 am #1366679
    Ismael

    Hey sdsitetechdotcom,

    Thank you for the inquiry.

    Looks like the search page is broken or it is not loading the default template. Did you install a search plugin? The plugin might be altering the default template.

    We tried logging in to the site but the default login URL has been changed. Please provide the custom login URL in the private field.

    Best regards,
    Ismael

    September 28, 2022 at 7:39 pm #1366777
    sdsitetechdotcom
    This reply has been marked as private.
    September 28, 2022 at 10:17 pm #1366812
    sdsitetechdotcom

    Fixed, can close thread. Thanks.

    September 29, 2022 at 1:51 am #1366822
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘Search Page Showing Black Screen and Weird Font’ is closed to new replies.