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  • September 15, 2022 at 4:28 am #1365060
    jahlenin

    Dear Support,

    UNABLE TO IMPORT DEMO!!
    After installing the theme while trying to import Dark Photography Demo, I get the following error:
    “Download of files for demo Photography Portfolio Demo didn’t work!
    You might want to try reloading the page and then try again.” Check the attached image

    September 15, 2022 at 4:58 am #1365061
    Nikko

    Hey jahlenin,

    Please enable PHP ZipArchive Extension and that should fix the issue.
    You can verify if it’s enabled or disabled by going to the link in private content.
    You can enable it via cPanel here’s a guide on how to enable it: https://bobcares.com/blog/enable-php-zip-extension-cpanel/ or you can request help from your hosting provider to enable this feature and the issue should be fixed.

    Best regards,
    Nikko

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