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  • September 7, 2022 at 10:17 pm #1364271
    Sam
    Guest

    A few years ago we had a company design us a website and they used Enfold. One site is stuck at 4.1.7 (I think it is) with a API code entered and the other is 3.7.1 (again I think) with no API code entered. The company has since stopped dealing in Web design and offer no support. The editors within the Avia Layout Editor have stopped working. If we were to purchase the themes from Theme Forest again, do you think this would solve our problem?

    September 8, 2022 at 9:22 am #1364291
    Ismael

    Hey Sam,

    Thank you for the inquiry.

    Updating to the latest version of the Enfold theme should definitely help fix the problems with the Advance Layout Builder. After the upgrade, make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings and purge the cache. You should also update the plugins and optimize the database.

    Make sure to create a site backup or a restore point before doing any of the steps above.

    Best regards,
    Ismael

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