Viewing 4 posts - 1 through 4 (of 4 total)
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  • September 7, 2022 at 1:08 pm #1364196
    Thina

    Hi,

    I followed your very helpful instructions and cleared cache a couple of times.

    For H6 I use a handwriting
    which is shown with Safari as it should
    but with Firefox and Google Chrome I get a regular font instead of the handwriting.

    What can I do?

    Best regards
    Bettina

    September 7, 2022 at 5:44 pm #1364233
    Rikard

    Hey Bettina,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    September 7, 2022 at 8:20 pm #1364261
    Thina

    Hey Rikard
    see the credentials in the privat content.

    Thank YOU
    Bettina

    September 8, 2022 at 8:21 am #1364284
    Ismael

    Hi,

    Thank you for the info.

    The handwriting font is displaying correctly on our end, checked on Chrome. We provided a screenshot below.

    // https://1drv.ms/u/s!AjjTfXSRbKTvxAz4mT5g0NbqFt5T?e=BVQVGs

    Please try to toggle or temporarily disable the Enfold > Performance > File Compression settings, purge the cache, do a hard refresh, then check the page again.

    Best regards,
    Ismael

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