Viewing 4 posts - 1 through 4 (of 4 total)
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  • August 23, 2022 at 6:19 pm #1362545
    iwsdjb

    Hello. I noticed this morning that the dialogue boxes are not loading when trying to add/change a button or button row or add a button shortcode to a text element. See browser error that kicks up after the dialogue box fails to load. I am running the most recent version of Enfold.

    Any ideas?

    POST https://sabr.org/wp-admin/admin-ajax.php 500 (Internal Server Error)
    send @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.0.1:2
    ajax @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.0.1:2
    s.ajax.s.ajax @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.0.1:5
    fetch_ajax_content @ avia-modal.js?ver=6.0.1-4.8:413
    create_html @ avia-modal.js?ver=6.0.1-4.8:224
    set_up @ avia-modal.js?ver=6.0.1-4.8:86
    $.AviaModal @ avia-modal.js?ver=6.0.1-4.8:65
    (anonymous) @ avia-builder.js?ver=6.0.1-4.8:463
    dispatch @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.0.1:2
    v.handle @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.0.1:2

    August 23, 2022 at 7:59 pm #1362554
    Rikard

    Hey iwsdjb,

    I’m not sure I fully understand the problem you are having. Could you give us step by step instructions on how to reproduce it please?

    Best regards,
    Rikard

    August 23, 2022 at 8:11 pm #1362560
    iwsdjb

    Hi Rikard. My host was able to increase RAM and PHP timeout, so now the button dialogue box is finally loading after about ~45 seconds. This is a fairly large site with ~100k posts. Is there any way to increase the loading time of the advanced editor components?

    Edit Page.
    Click to edit a button or button row.

    August 24, 2022 at 12:06 pm #1362621
    Rikard

    Hi,

    Thanks for the update. There nothing in the theme which would intentionally decrease backend loading speed, so the answer to your question is no. Maybe increasing server performance would help even more though?

    Best regards,
    Rikard

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