Viewing 13 posts - 1 through 13 (of 13 total)
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  • #1362377

    Hi there,
    All my websites have the latest PHP version. Nevertheless different enfold versions. Each pretends to be up to date…
    Where do these differences come from?
    thanks, solf

    Update not necessary. You are using the latest version:
    22.08.22 5:02 4.8.6.2
    22.08.22 5:41: 4.9.2.2
    22.08 19 12:18 4.9.2.3
    22.08.22 5:31 5.1.1



    #1362421

    Hey solf,

    Did you register your theme licenses? https://kriesi.at/documentation/enfold/theme-registration/. If the updates still won’t come through after that, then please try to install and configure this plugin: https://envato.com/market-plugin/

    Best regards,
    Rikard

    #1362592

    Hi Rikard,

    YES, all websites are registered. The token is also set up. I have thus complied with all that is required for an update. That’s why I don’t want to install another plugin. Maybe enfold will get the problem solved at some point…

    regards, solf

    #1362609

    Hi,

    Are you running any security plugins on the site? If so, then those might be blocking the updates from coming through on the theme backend. If that is the case, then I would recommend that you use the Envato Markets plugin.

    Best regards,
    Rikard

    #1362620
    This reply has been marked as private.
    #1362651

    Hi,

    Thanks for that. The login details you posted are not working though, please check and verify. If you have server error/security logs, then please share them with us as well.

    Best regards,
    Rikard

    #1362658
    This reply has been marked as private.
    #1362680

    Hi,

    Thanks for that. Could you give us login details to a site where that security plugin is installed, and the updates are coming through as well please? If you could install and configure the plugin I recommended as well then that would be appreciated, since it gives us a chance to see that the updates are coming through via a different source. You don’t need to update using the plugin if you don’t want to.

    Best regards,
    Rikard

    #1362691
    This reply has been marked as private.
    #1362753

    Hi,

    Thanks for that. The plugin is not configured though, so we can’t really check anything right now. Could you configure it so that your purchases show up in the plugin please?

    Best regards,
    Rikard

    #1362760
    This reply has been marked as private.
    #1362857

    Hi Rikard,

    An update appeared after installing and configuring the Envato Markets plugin. After running the update, the entire website was no longer accessible. Reason. The update has changed the name of the main theme (!!) The Envato Markets plugin is therefore unfortunately not convincing in its present form and from my point of view it does more harm than good. Error message in private content.

    ===

    Nach Installation und Konfiguration des Envato Markets plugin wurde ein Update angezeigt. Nach Ausführung des Updates war die komplette Website nicht mehr erreichbar. Grund. Das Update hat den Namen des Hauptthems geändert (!!) Das Envato Markets plugin kann daher in der vorliegenden Form leider nicht überzeugen und aus meiner Sicht schadet es mehr als es nützt. Fehlermeldung in Private Content

    solf

    #1362916

    Hi,

    Thanks for the update.

    An update appeared after installing and configuring the Envato Markets plugin. After running the update, the entire website was no longer accessible. Reason. The update has changed the name of the main theme (!!) The Envato Markets plugin is therefore unfortunately not convincing in its present form and from my point of view it does more harm than good. Error message in private content.

    We haven’t had any other users reporting this problem, and I haven’t seen it on any of our test sites either. Are you sure that your theme folder was named “enfold” before the update?

    Regards,
    Rikard

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