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  • #1361383

    Hello Enfold Team,

    I am experiencing a random refresh issue on one of my sites, but only on mobile devices. It is a wedding site with a lot of images, but I have not had this problem in the past. Everything works great on a desktop, but after scrolling through the images on a phone, it will randomly refresh after 30 seconds or so and then jump to a different spot on the page. After a minute or so, everything goes away, and I get the message “a problem repeatedly occurred on https:mysitesurl

    Also, the first image on the page constantly gets more prominent as you scroll back and forth on your phone. I don’t know if they are related, but I thought I would mention it just in case.

    I appreciate your help.

    Site URL and admin credentials for you are in the private content section.

    #1361386

    OK, I was able to resolve the issue by enabling pagination. It must’ve been a browser memory issue with the close to 500 photos it was trying to load all at once.

    However, please take a look at the first image of the site and help me understand why it starts out so small and keeps growing as you scroll (up and down) on a mobile device. https://jamesandshannon.love

    #1361391

    nevermind again. please close this case.

    #1361439

    Hi adyaid,

    No worries, thanks for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘random refresh issue – mobile only’ is closed to new replies.