Viewing 10 posts - 1 through 10 (of 10 total)
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  • August 3, 2022 at 7:00 pm #1360527
    Raghava
    Guest

    Hello,

    The Enfold theme conflicts with LiveAgent support JavaScript. Those forms go down at the bottom after the footer, you can see it at our site.

    It is fine with default wordpress themes, it will display in the middle of the page without any issue.

    Hope you get a chance to fix it.

    Thanks!

    August 3, 2022 at 8:24 pm #1360539
    Rikard

    Hey Raghava,

    I checked your site, but I’m not sure if I can see the actual problem. Please try describing it a bit further, or post screenshots highlighting. Please note that our theme cannot be compatible with all third party plugins, and that our support is limited in debugging problems caused by unsupported plugins.

    Best regards,
    Rikard

    August 3, 2022 at 9:01 pm #1360543
    Raghava
    Guest
    This reply has been marked as private.
    August 3, 2022 at 10:14 pm #1360548
    Rikard

    Hi,

    You can upload screenshots to a service like Google Drive, Dropbox, Imgur, Snipboard etc, then link to them here. Note that we need to see the error on an actual site in order to see what might be going wrong.

    Best regards,
    Rikard

    August 3, 2022 at 11:41 pm #1360554
    Raghava
    Guest
    This reply has been marked as private.
    August 4, 2022 at 10:25 am #1360587
    Rikard

    Hi,

    Thanks for that. I can’t reproduce the results in your screenshot on my end though: https://snipboard.io/bCSlWJ.jpg. How can we reproduce the results you are getting on your end?

    Best regards,
    Rikard

    August 4, 2022 at 6:33 pm #1360672
    Raghava
    Guest
    This reply has been marked as private.
    August 4, 2022 at 8:47 pm #1360709
    Rikard

    Hi,

    Thanks for that, I’m not exactly what we should do with that though? Wouldn’t it be easier if you could show us the actual problem?

    Best regards,
    Rikard

    August 4, 2022 at 8:52 pm #1360711
    Raghava
    Guest
    This reply has been marked as private.
    August 5, 2022 at 10:22 am #1360742
    Rikard

    Hi,

    No it doesn’t help unfortunately. I tried adding the code you posted on a test page, but it’s not displaying anything. Please check the page in private.

    Best regards,
    Rikard

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