Viewing 6 posts - 1 through 6 (of 6 total)
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  • July 28, 2022 at 4:30 pm #1359712
    StellaJPatterson

    I go on to the front page to make changes of any type such as moving elements, adding/amending text, or even adding a button I then press the update button in WordPress, when the update has been completed I look at the page and it’s not changed.

    July 28, 2022 at 4:59 pm #1359725
    StellaJPatterson

    I notice that my enfold theme version is not the latest how do I find token to set automatic updates Update your Theme from the WordPress

    Dashboard
    If you want to get update notifications for your theme and if you want to be able to update your theme from your WordPress backend you need to enter your Envato Private Token below.

    A detailed description for generating this token can be found here
    Enter a valid Envato private token

    Check the private token
    Theme Updates

    Once you have entered and verified your Envato Personal Token Key WordPress will check for updates every 12 Hours and notify you here, if one is available

    Your current Enfold Theme Version Number is 4.8.8.1

    July 28, 2022 at 5:08 pm #1359730
    StellaJPatterson

    I have found the token and updated the back end WordPress enfold theme update tab think it will do update check every 12 hours and ask me to say ok and go ahead
    might this fix bug

    July 28, 2022 at 5:16 pm #1359735
    Rikard

    Hi,

    Thanks for the updates. If the updates are not coming through via the theme backend, then please try to install and configure this plugin: https://envato.com/market-plugin/. If the update should not help with your problem, then please post admin WordPress login details in private.

    Best regards,
    Rikard

    August 5, 2022 at 6:46 pm #1360845
    StellaJPatterson

    Hi Rikard
    the update link works and the theme has been updated but I still have an issue with making changes not staying live, this is only when using the avia layout builder as this allowed me to build the page with images and text.
    This has worked very well previously.
    to describe the exact issue if you go to site on the home page you will see 3 RTT logos if in the builder I swap the logo on the right to the left then press the update in WordPress after it’s done the change I scroll down to see the logo has returned to the right this happens with every logo I move.
    I have also tried to add a word in the fort row of text “Are you imprisoned by anxiety or chronic pain” this also reverts back to the previous and word disappears.

    I have found by accident that if I change the editor to default WordPress editor then I can add or change words in the site origin editor text tab and this stays changed but all the images and buttons are code which I have no understanding which is why I chose a theme I could work with.

    August 5, 2022 at 8:33 pm #1360861
    Rikard

    Hi,

    Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also, would it be ok if try to make some changes on the front page?

    Best regards,
    Rikard

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