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  • July 27, 2022 at 10:05 pm #1359618
    trellyn

    Hi! Have some self-hosted MP3 files that I’ve added to a page using the audio player. They show up on Chrome on PC fine. And, if I change my Chrome to display the emulated mobile site, they show up fine. But, they do not show up on Chrome nor Safari on iOS. The block sort of looks like it is there, but there’s nothing in it and the file doesn’t load.

    I’ve combed through the support forum, but most of the fixes I’ve seen, I’ve already verified. (Making sure the files are self-hosted, are MP3s.)

    Any thoughts would be most appreciated!

    July 29, 2022 at 12:31 pm #1359837
    Mike

    Hey trellyn,
    Thank you for the link to your site, please try disabling your caching plugin “siteground-optimizer” and disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression, and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and ensure that Enfold Theme Options ▸ Performance ▸ Load jQuery in your footer is not enabled.
    If this doesn’t help then please leave these changes in place and include an admin login so we can investigate.

    Best regards,
    Mike

    August 1, 2022 at 6:02 pm #1360144
    trellyn

    Thanks! Got it fixed.

    August 1, 2022 at 6:29 pm #1360159
    Rikard

    Hi,

    Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

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