Viewing 12 posts - 1 through 12 (of 12 total)
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  • July 26, 2022 at 1:37 pm #1359460
    Breely4real

    Please I want to change the header images from the demo images to my preferred images but they are coming out blurry.
    What can I do to make them as sharp as the demo images? check the about page for reference.

    July 26, 2022 at 1:49 pm #1359462
    Yigit

    Hey,

    Thanks for contacting us!

    I edited your Fullwidth Easy Slider element on your home page and went to Styling > Slideshow Image and Video Size and chose “No scaling” so they are displayed in their original sizes. Please review your website :)

    Cheers!
    Yigit

    July 27, 2022 at 9:00 am #1359521
    Breely4real
    This reply has been marked as private.
    July 27, 2022 at 11:34 am #1359536
    Ismael

    Hi,

    Thank you for the update.

    We checked the page and noticed that a smaller version of the image was selected as background for the color section element, so we edited the color section again and re-selected the full version of the image. It should now display a larger and sharper version of the image.

    Best regards,
    Ismael

    July 27, 2022 at 11:53 am #1359540
    Breely4real
    This reply has been marked as private.
    July 27, 2022 at 12:38 pm #1359548
    Rikard

    Hi,

    When you select the background image in the element options, then it will bring up a modal of the media gallery. When you select the actual image in the gallery, then you will see an option to select the resolution of the image on the right. Please select a high resolution version of the image there.

    Best regards,
    Rikard

    July 28, 2022 at 9:58 pm #1359763
    Breely4real
    This reply has been marked as private.
    July 29, 2022 at 12:01 am #1359770
    Mike

    Hi,
    Please try adding [nolink] in Enfold Theme Options ▸ Footer ▸ Copyright
    Please review our documentation

    Best regards,
    Mike

    January 6, 2023 at 8:33 am #1377795
    zhnepi

    Hello, My Fullwidth Easy Slider can not be saved now. Once I uploaded a image, and update, and preview, it works, but when I log out, the image disappeared. What is the problem.

    By the way, why I can not start a new topic? I can not start a topic since months ago, but my service not expired yet.

    January 6, 2023 at 12:29 pm #1377829
    Yigit

    Hi,


    @zhnepi     please go to https://kriesi.at/support/forum/enfold#new-post. If see a notification that your support period has expired, you can simply re-validate your existing purchase code :)

    Best regards,
    Yigit

    January 6, 2023 at 12:39 pm #1377832
    zhnepi

    Hello, Yigit,

    Where you see that my suppport period expired? When did my support period expired?

    The below is what I can see in my account:

    Enfold – Responsive Multi-Purpose Theme
    Regular License
    22 days29 Jan 2023 of support remaining. Extend now.

    January 6, 2023 at 12:55 pm #1377838
    Yigit

    Hi,

    I made a typo, I meant to write “if you see that your support period has expired”. But I see that you have been able to start a new thread so no issues there :)

    Regards,
    Yigit

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