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Dear support team,
I have a major issue and don’t know what to do.
I work on my site as usual in the backend – make changes in Avia builder, save them, publish the website and look at the changes in the frontend. The moment when I click on the button “see website” the changes disappear. When I go back to the backend, they are also lost and I cannot retrieve them. When I look at the backups, I see only old backups and one from two minutes ago – when the site decided to delete all of my work – the work in between is gone.
For one site I did a workaround and saved each part of the site in the backend as templates, but this is not a permanent solution as I have to select the elements on and on when changing something on the website.What can I do? Is there a bug?
I can provide a video to show you the problem visually.
Hey srossbach,
It’s likely that there is open html markup in your content just before the content starts disappearing, please check for anything like that. Also please check the details you posted, as they are not working. If you need further help, then also please post a direct link to where we can see this problem actually happening.
Best regards,
Rikard
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