Viewing 8 posts - 1 through 8 (of 8 total)
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  • July 18, 2022 at 7:39 pm #1358686
    Liftworks

    Hello Enfold Team,

    The craziest thing, any change I make to the footer of my site causes the shrinking header functionality to stop working. The only way to get it back is to restore the site from a previous backup (removing the change does not fix it). All I am trying to do is add a suite number (#240) to the address but as soon as I do, the header is broken (keeps the first logo and transparent background).

    Your help is greatly appreciated.

    -James J.

    July 18, 2022 at 10:38 pm #1358709
    Rikard

    Hey James,

    The login details you posted are not working, please check and verify. If you have a staging copy of the site, then that would be the best option, so that we can actually see and reproduce the problem.

    Best regards,
    Rikard

    July 19, 2022 at 4:28 am #1358736
    Liftworks

    Hi Rikard,

    I just created a clone of the site. The log-on details are in the private content field.

    July 19, 2022 at 9:47 am #1358750
    Ismael

    Hi,

    Thank you for the update.

    It seems to be an issue with the Enfold > Performance > File Compression > Javascript File Merging And Compressionoption. The sticky header works properly when the option is disabled.

    We are not yet sure which one of the scripts in the merged file is causing the issue, so we kept the option is disabled. You can enable SG Optimizer’s compression/minify option in the SG Optimizer > Frontend panel instead.

    Best regards,
    Ismael

    July 20, 2022 at 9:40 pm #1358960
    Liftworks

    Ok, thank you. I will do that.

    July 21, 2022 at 11:03 am #1358993
    Rikard

    Hi,

    Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

    July 21, 2022 at 8:00 pm #1359076
    Liftworks

    Please close the ticket. If possible though, let me know when you resolve the issue (release number) so I can update things on my side.

    Thanks again.

    July 21, 2022 at 8:56 pm #1359081
    Rikard

    Hi,

    The problem on your site is likely caused by a conflict between the theme file compression functionality, and your caching plugin. You should be able to use the plugin to compress your files instead though, so the theme functionality is not necessary while running the plugin in question.

    Best regards,
    Rikard

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