Viewing 6 posts - 1 through 6 (of 6 total)
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  • July 13, 2022 at 9:03 pm #1358259
    hostworks

    I’m trying to edit a page, but certain pages are just spinning. Including the home page
    edit spinning

    July 14, 2022 at 3:25 am #1358273
    Mike

    Hey hostworks,
    Thank you for the link to your site but the login is not working please check.
    I see that you are using Enfold v4.9.2.1, please try updating to v5.0.1 and ensure your PHP is at least v7.4
    Have you tried disabling all of your plugins? Can we disable them in our tests?

    Best regards,
    Mike

    July 14, 2022 at 4:21 am #1358276
    hostworks

    Please try again.
    This page doesn’t work – https://truthbook.com/home-copy/
    This page does – https://truthbook.com/home-copy/
    I’ve updated Enfold and php is over 7.4
    Have not tried disabling plugins yet.

    July 14, 2022 at 6:35 am #1358277
    Mike

    Hi,
    Thanks for the feedback, I see that you are getting a 403 Forbidden error from the server, but I’m not sure what is causing it. I recommend disabling your plugins one at a time and check if your frontpage becomes available.

    Best regards,
    Mike

    July 31, 2022 at 9:19 pm #1360023
    hostworks

    This was a firewall permission issue, please close this ticket.

    July 31, 2022 at 9:53 pm #1360025
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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Viewing 6 posts - 1 through 6 (of 6 total)
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