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  • July 13, 2022 at 6:05 pm #1358232
    mpwdesign

    Maestromusicinstitute.com – it has been determined by WooCommerce that a conflict in theme Enfold is blocking the display of the page to gather shipping information, AKA… name, address, city, state, zip etc. The billing information page displays but not the shipping personal information gathering page.
    all the plugins have been turned off also.

    I put in a support ticket about this before. The issue has not been resolved yet.

    I would greatly appreciate your help with this. We have a valid theme token with support, 5.0 update hasn’t been able to apply, says package not available.

    See info below to admin.

    July 14, 2022 at 1:53 am #1358268
    Mike

    Hey mpwdesign,
    Thank for the link to your site but Enfold is not blocking the display of the shipping info, as pointed out in your original thread about this, you have some custom css that is hiding it:
    2022-07-13_002.jpg
    as suggested in the other thread, removing your customization will allow it to show.

    Best regards,
    Mike

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