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Hello, i wrote a moment ago, i think i added wrong email, enfold theme 3.0.4 is now making the wp site http://www.glassprimer.com not work because i updated server to php top 7.4 and wp to 6.0 the web developer made a child theme off of your theme, can i pay for a fixed theme ? i dont know much about this and need to resolve this asap. thank you for your kind support.
Hi chris,
Thanks for contacting us!
Enfold 3.0.4 is an outdated version of Enfold, we are now currently on version 5.0.1.
Please purchase the Enfold theme in ThemeForest and register your account here: https://kriesi.at/support/register/
Create a new thread and give us a temporary admin access as well as FTP/cPanel access (post it in Private Content, so it is only seen by the moderators).
Then we’ll try to fix your child theme for you.Best regards,
Nikkogreat i just purchased it but where do i find the purchase code?
ok i found it and i submited the code and it sent me a passwrod via email,
This reply has been marked as private.Hi chris,
Thanks for providing us with those credentials.
Your site is now updated however your SSL Certificate has already expired and causing issues on your site.
The error showing in the web console is a Mixed Content error and should be fixed once the SSL Certificate is renewed.
I have posted the web console error in the screenshot link in private content.
To verify SSL Certificate status, login to cPanel and go to SSL/TLS Status.Please renew the SSL Certificate and let us know once it’s done.
The steps for renewing an SSL Certificate are different for each hosting provider (I have posted some example like namecheap and godaddy):
– Namecheap: https://www.namecheap.com/support/knowledgebase/article.aspx/816/2217/how-to-renew-an-ssl-certificate/
– Godaddy: https://ph.godaddy.com/help/renewing-my-ssl-certificate-864I have temporarily put your site in maintenance mode.
Best regards,
Nikkothank you, i just messed something up though, in wp back end i went to in settings, then general, i read to change the url’s from http to https, this now took the site down and i cant go back into change it, i dont know how to change it back.. i did this because i tried to update the contact page and it keeps saying that it cant update because i am offline, but i am not offline… any ideas why? and can you fix this?
also i think i get he ssl through cloudflare i think. for my other sites
this is what i did and it tells me how to fix it but i really dont want to cause more of an issue: https://wordpress.org/support/article/changing-the-site-url/
ok nevermind i fixed it! but my question is when i go to edit a page it says im offline do you know why?
cludflare says it has a “flexible ” version of ssl active for glassprimer.com :
SSL/TLS
OverviewYour SSL/TLS encryption mode is Flexible
This setting was last changed 2 years ago
Browser
Origin Server
CloudflareOff (not secure)
No encryption applied
Flexible
Encrypts traffic between the browser and CloudflareFull
Encrypts end-to-end, using a self signed certificate on the serverFull (strict)
Encrypts end-to-end, but requires a trusted CA or Cloudflare Origin CA certificate on the serveris it maybe fixed now?
Hi Nikko, i just had the site working and the urls back to the correct http:// but now something i didnt change has it down again.. maybe you adjusted something?
now its working :)
i must go to bed its 5am here, you have been great help :) thank you so very much, i will read your comments when i wake up, have a great day or night. :)
Hi chris,
I have checked it and it’s still not fixed.
Where can I find “cludflare says it has a “flexible ” version of ssl active for glassprimer.com”?
I checked SSL/TLS status in your cPanel and it still says expired on December 16, 2021.
Also if SSL is activated, you should be able to check the domain (still in SSL/TLS status).Best regards,
Nikkoi will update you on this tomorrow, ill have my web friend look over it an then give you all this info and have it updated.
Hi chris,
You can refer to this cpanel doc for what those icons represent: https://docs.cpanel.net/cpanel/security/ssl-tls-status/#domain
Best regards,
NikkoHi Nikko, i now have a new ssl created and installed in the ssl section of the cPanel of http://www.glassprimer.com does everything look good now? thank you again for all of this help :)
Hi,
Thank you for the link to your site, your SSL is working and I see that you have updated to v5.0.1 and you have no errors, glad to see that you and Nikko were able to sort this out, shall we close this then?Best regards,
Mikegreat you guys are great, thank you so much yes its all ok now. :) have a great day, i really appreciate all of this, kind regards,
ChrisHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike
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