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  • July 7, 2022 at 10:30 am #1357503
    aboderc

    Hi,

    I’m loading a video via color section, background video but the sound of the video is suppressed. Is there a way to make sure that the sound is loaded?

    The video clip with sound: https://stb-aust.de/wp-content/uploads/videos/aust_und_partner_vo.mp4

    And the video loaded via color section without sound: https://stb-aust.de

    Thanks,
    Stefan

    July 7, 2022 at 12:36 pm #1357518
    Nikko

    Hi Stefan,

    I’m afraid there’s no way to it since it’s the major browser’s policy (like Chrome, Firefox, Safari) that setups this rule to prevent unmuted videos to autoplay.
    Here are some of the references:
    – https://developer.chrome.com/blog/autoplay/

    Chrome’s autoplay policies are simple:

    – Muted autoplay is always allowed.
    – Autoplay with sound is allowed if:
    – The user has interacted with the domain (click, tap, etc.).
    – On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously played video with sound.
    – The user has added the site to their home screen on mobile or installed the PWA on desktop.
    – Top frames can delegate autoplay permission to their iframes to allow autoplay with sound.

    – https://support.mozilla.org/en-US/kb/block-autoplay

    Firefox blocks all media with sound from playing automatically, by default.

    Regards,
    Nikko

    Best regards,
    Nikko

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