Viewing 4 posts - 1 through 4 (of 4 total)
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  • June 28, 2022 at 5:52 pm #1356772
    midiata_digital

    I am getting a Fatal Error message on my website.
    I talked to the hosting company and they gave me this log error and said I should contact the theme developer.
    [28-Jun-2022 12:26:04 UTC] PHP Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /home/michael/public_html/wp-content/themes/enfold/config-templatebuilder/a
    via-shortcodes/events_countdown/events_countdown.php:16) in /home/michael/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8
    [28-Jun-2022 12:26:05 UTC] PHP Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /home/michael/public_html/wp-content/themes/enfold/config-templatebuilder/a
    via-shortcodes/events_countdown/events_countdown.php:16) in /home/michael/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8

    June 28, 2022 at 8:13 pm #1356779
    Rikard

    Hey midiata_digital,

    Please post admin WordPress and FTP login details in private, so that we can have a closer look. If you are running a child theme, then please try to rename that via FTP in order to activate the parent theme.

    Best regards,
    Rikard

    June 28, 2022 at 8:33 pm #1356780
    midiata_digital

    [see private content]

    • This reply was modified 2 years, 9 months ago by Nikko. Reason: security
    June 29, 2022 at 5:53 am #1356795
    Nikko

    Hi midiata_digital,

    Thanks providing us with cPanel access.
    The error is now fixed, please review your site.
    Also, since you posted the credentials publicly (we have removed it), please change your passwords.

    Best regards,
    Nikko

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