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Viewing 8 posts - 1 through 8 (of 8 total)
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  • June 23, 2022 at 8:08 pm #1356334
    lyndaharvey

    Hi!
    My site, since the update, has developed a few problems:

    1. There is a huge gap underneath the hero image
    2. The slider doesn’t run
    3. The hamburger menu doesn’t go anywhere but to #

      4. These are definitely problems! :) Please advise. Thanks!

    June 23, 2022 at 8:45 pm #1356339
    Rikard

    Hey lyndaharvey,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    June 24, 2022 at 5:59 pm #1356418
    lyndaharvey

    done!

    June 25, 2022 at 11:01 am #1356461
    Rikard

    Hi,

    Thanks for that. I can’t see any of the problem on my end, could you try using a different browser to see if that helps? If not, then please let us know how to reproduce the problems you are setting on your end.

    Best regards,
    Rikard

    July 28, 2022 at 1:37 am #1359627
    bb

    I’m having the same problem. The mobile menu doesn’t open. I’ve tried Firefox, Safari, and Chrome.

    July 28, 2022 at 10:44 am #1359653
    Rikard

    Hi bb,

    Are you running the SG Optimiser plugin on your site? If so, then please try to deactivate file compression under Enfold->Performance to see if that helps. If not, then please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    July 28, 2022 at 3:37 pm #1359706
    bb

    I am running SG Optimiser and your solution worked. Thanks so much for the prompt reply!

    July 28, 2022 at 5:11 pm #1359733
    Rikard

    Hi bb,

    Great, I’m glad that you got things working again :-)

    Best regards,
    Rikard

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