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  • June 4, 2022 at 4:07 pm #1354152
    kardnas
    Guest

    Hi,

    I just wanted to ask a question but noticed a pop-up screen saying my support expired on August 16th, 2018. How can this be possible as I have been receiving support even until 9 months ago (checked my latest topic).
    What happened or changed?

    Hope to hear from you.

    Thanks,
    Sandra

    June 4, 2022 at 5:35 pm #1354157
    Rikard

    Hey kardnas,

    Since it’s a new requirement from Envato/Themeforest. If you want to extend your support period, then please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

    Best regards,
    Rikard

    June 4, 2022 at 6:00 pm #1354160
    kardnas
    Guest
    This reply has been marked as private.
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