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Posts
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Hello Kriesi support team,
Next to a recent update, some images disappeared from our web site (https://steel-blue.ch). An update fixed some of them (top of main page), but still there are images missing (middle of main page), while they are visible from the editor (once the container is selected). Those images have a sliding effect, don’t know if this has an influence.
We are currently running version 4.9.2.3.
Can you please help ?
Emmanuel DardaineHey steel-blue,
Thank you for the inquiry.
You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings. And please make sure to purge the cache after disabling the compression.
Best regards,
IsmaelHello Ismael,
I’ve tried to disable a few options I could find here, purging the cache each time, but it did not help.
EmmanuelHi Emmanuel,
I’m not sure exactly what happened to those elements, but adding the image again seems to help when I tried it with the first image. Could you try changing the others too please?
Best regards,
RikardHello,
Indeed, adding the image helped, although it requires to remove first and add and reconfigure then. Not much convenient, but we’ll live with that…
Thank you for your help,
EmmanuelHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike
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