After we updated to the latest version, our footer wont show the widgets we use. It only displays the generic ones and no option to change it. Updating the widgets does nothing. I do have a current backup.
The login details you posted are not working, please check and verify.
If you are overriding header.php or footer.php in a child theme, then please replace those files with the parent theme files. You can add your customisations back in after that.