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Viewing 8 posts - 1 through 8 (of 8 total)
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  • May 12, 2022 at 4:40 pm #1351586
    JohnMYates

    Enfold Product Gallery has ceased to function as it did previously. Unfortunately unable to tell whether it is an Enfold update or something else which is causing it.

    Now, when the Default Enfold Gallery is enabled (ThemeOptions > Shop Options > Product Gallery) the image opens up as a page rather than a lightbox. So to revert to the product page have to use the browser Back option.

    Currently have the WooCommerce 3.0 product gallery enable as that at least stays on the product page. If you login please feel free to re-enable the Enfold Product Gallery – but if you don’t resolve the issue (I am sure you will) then revert to the WooCommerce Gallery.

    Note we have a copy of the site on the same server with the same versions and the Product Gallery works as it should – so we are somewhat confused.

    We have tried disabling WP Rocket and other cache but without success.

    Thanks

    John

    May 12, 2022 at 6:37 pm #1351597
    Rikard

    Hi John,

    The login details you posted are not working, please check and verify.

    Best regards,
    Rikard

    May 12, 2022 at 7:49 pm #1351607
    JohnMYates

    Hi Rikard

    more than a vague chance that I had not hit the update button after generating the new password. Works now but the last 2fa code has been used!

    Sorry

    John

    May 13, 2022 at 7:13 am #1351631
    Rikard

    Hi John,

    Thanks for that. I see the problem on your site, but I can’t reproduce it on a test installation. Did you try deactivating all plugins, except WooCommerce?

    Best regards,
    Rikard

    May 13, 2022 at 9:36 am #1351646
    JohnMYates

    Hi Rikard

    I have just gone through and the problem appears when the YITH WooCommerce Product Add-ons & Extra Options Premium is activated and not otherwise.

    Using our test site narrowed it down to switching between versions 3.0.1 and 3.1.0 causes the problem to appear.

    Regards

    John

    May 13, 2022 at 10:27 am #1351653
    Rikard

    Hi,

    Great, I’m glad that you found the cause of the problem. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    May 13, 2022 at 10:33 am #1351654
    JohnMYates

    Thanks Rikard sorted with support from Yith

    f.y.i. the solution was to add the following to the functions.php file

    add_filter(‘yith_wccl_enable_handle_variation_gallery’, ‘__return_false’);

    regards

    John

    May 13, 2022 at 1:04 pm #1351668
    Mike

    Hi,
    Glad to hear that you have this sorted out, and thanks for sharing your solution, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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