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Viewing 6 posts - 1 through 6 (of 6 total)
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  • May 9, 2022 at 3:21 pm #1351055
    sbiar

    Hi,
    I inherited this site & it had Version 3.5.4 of Enfold with a child theme. It also stopped working, we think due to a server update (maybe PHP). Bsically we started getting “critical errors”. So … I disabled the layerslider plugin via the functions.php file as per your instructions … but we still were unable to edit any page content in the backend.
    So we took the deciusion to update the theme.
    We purchased the latest version of Enfold (V 4.8) and directly uploaded the extracted files over the top of the old theme files in the envato directory (/wp-content/themes/enfold)
    But, this also results in … “There has been a critical error on this website”.
    Is it not possible to do the update of this theme by overwriting the theme files from your source???

    FYI, I have restored the site as it was … and you can see the issue with the current site with the reference to [av_layerslider id=3″] on the home page & in the admin section, if you try to edit tany page, it never finishes loading.

    Can you please advise what we can do?

    May 9, 2022 at 5:34 pm #1351068
    Rikard

    Hey sbiar,

    Thanks for the login details. If you want to try the new version out, then you can upload it to a separate folder so that you can activate the old version if you should run into problems. If you need further help with updating, then please share FTP login details with us as well.

    Best regards,
    Rikard

    May 10, 2022 at 12:01 am #1351084
    sbiar

    Hi,
    I uploaded new version to a new folder & also the child theme … but still have exactly the same problems.
    1. Layerslider still throws critical error & I cannot edit any page content.
    I have shared ftp details below.
    S

    May 10, 2022 at 1:40 pm #1351165
    Rikard

    Hi,

    Thanks for that. I’ve activated the new version of the theme for you, and your site is working as it should after that. Please review it.

    Best regards,
    Rikard

    May 11, 2022 at 4:31 am #1351297
    sbiar

    Txs heaps. All good now.

    May 11, 2022 at 9:29 am #1351313
    Yigit

    Hi,

    We are glad that Rikard could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Updating from V 3.5.4 to 4.8’ is closed to new replies.