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  • May 5, 2022 at 1:38 am #1350541
    jberg1

    Hello, Question on version updates for Enfold.
    1. Are theme updates and auto updates available past the initial support period that is purchased with license?
    2. I have several Enfold licenses (23), and on a few of my sites (with proper license) I’m not getting available theme updates from the WordPress backend, even though I’m certain that a newer version exists. What could be causing this issue? Several sites seems to update just fine, and all are using the latest Envato API key and they are registering correctly.
    3. Is there any place to see and manage what domains have been registered under my API key? To make sure I’m using the licenses properly.

    Thank you for any help you can provide.
    Hoping I don’t have to go back to manually update those that are not updating.

    May 5, 2022 at 9:21 am #1350572
    Rikard

    Hey jberg1,

    Thanks for using Enfold. A theme license is valid for life, updates don’t end the initial support period. We don’t have any way of knowing which licenses you have used on which sites unfortunately, I would recommend that you keep a record of that somewhere on your local machine for example. For the sites which are not receiving updates, please try to install and configure this plugins, to see if that helps: https://envato.com/market-plugin/

    Best regards,
    Rikard

    May 5, 2022 at 9:36 pm #1350677
    jberg1

    Thanks Rikard.
    That plugin worked with a new API token.

    May 6, 2022 at 2:12 am #1350720
    Mike

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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