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  • #1350108
    Vivienne
    Guest

    Hi team,

    Since Enfold 4.9, widgets are apparently implemented differently and adding the MailChimp widget no longer works. I’ve looked into this, and on line 244 in includes/helper-assets.php the check “is_active_widget( false, false, ‘aviaFrameworkwidgetsavia_mailchimp_widget’, true )” always returns false, even though the widget is active (as it is in my case). If I change this line to the old “is_active_widget( false, false, ‘avia_mailchimp_widget’, true )” that is used in version 4.8.9, the method returns the ID of the widget area and the widget is shown on the front-end.

    Sorry if this is not the place to report this, but I couldn’t find another option.

    Kind regards,

    Vivienne

    #1350116

    Hey Vivienne,
    Thanks for the feedback but I’m not able to reproduce this with Enfold v4.9.2.1, this version is like you stsated above:
    2022-05-01_001.jpg
    but the the MailChimp widget works correctly on my test site:
    2022-05-01_002.jpg
    I also tested the MailChimp element and it also works:
    2022-05-01_003.jpg
    Perhaps you are using a child theme with a custom header.php or footer.php and you need to update those to the current version, or perhaps you have some other modification, or you are trying to use the MailChimp widget in some function?
    In a clean install the MailChimp widget is working in my tests, try testing in a clean environment such as a staging site to see if you can reproduce the error, if so please open a new thread by logging into the support forum, you have posted this to an email form and is not the correct place, this is the correct place.

    Best regards,
    Mike

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