Viewing 4 posts - 1 through 4 (of 4 total)
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  • April 28, 2022 at 7:32 pm #1349874
    Alexia Kathmann
    Guest

    Dear all,

    I want to use the kriesi support forum, but I got notified that my theme licnese expired which is not the case. Maybe it is because I have a new token key since a couple of hours? I am not sure where the problem is.

    I kindly ask for support.
    Thanks!
    Best,
    Alexia

    April 30, 2022 at 9:57 am #1350018
    Rikard

    Hi Alexia,

    Your theme license is valid for life, but you might have to renew your support period. If that is expired, then please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

    Best regards,
    Rikard

    May 5, 2022 at 3:48 pm #1350635
    Alexia_Kathmann

    Dear Rikard,
    oh okay, then I will do this, thanks!
    Regarding my website: Everything is fine now aka responsive:) I changed some full width columns to “normal” ones, and now it works just fine on smartphones.
    So no more to do on you end.

    Thanks and best,
    Alexia

    May 5, 2022 at 5:29 pm #1350654
    Rikard

    Hi,

    Great, I’m glad that we could help you out. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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