Hello,
I took over managing a clients website for them recently and need to ask a question about blurry category featured images but I don’t have access to the purchase code… is there a way to find it on WordPress? My featured images are displaying very blue with an aspect ratio at 180 / 180 but I need it to display larger. Where can I change that?
Hey Esther,
Thanks for contacting us!
No, unfortunately you cannot find your purchase code on WordPress. You can find it on the ThemeForest account that was used when purchasing the theme. If you do not have access to that account, please contact the person who purchased the theme for you and request your purchase code.
Also, please ask them to generate a Personal Token for you – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token so you can insert it in Enfold theme options to receive auto updates. It seems like you are currently using deprecated API key.
Please edit your Portfolio Grid element and go to Styling > Grid Settings > Image Size and choose image size manually – https://imgur.com/a/1pZTNno :)
Best regards,
Yigit