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  • #1348578

    Latest version is 4.8 but my install says it’s the latest…? “Theme Updates No Updates available. You are running the latest version! (3.6.1)”

    My initial issue I am trying to fix is the spinning icon trying to load the editor on a page edit. I read that I need to update it so I bought the latest version just now on ThemeForest but now I fee like that was a mistake. Can you help?

    #1348580

    Hey beyondscarface,
    If you are using version 3.6.1 then you will need to manually update because the license API in that version is no longer supported by Theme Forest.
    Version 3.6.1 is very old and we are now at V4.9.2.1, so before updating please ensure that you make a full backup using your web hosting backup option, if you need help please ask your web host as each host has different options and they will know their options best.
    Then ensure you are using the latest version of WordPress and your server PHP is at least v7.4.
    Then to update your version of Enfold you will need to download the latest version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    #1348584

    Wow, great support! Thank you for responding so fast and on a SATURDAY!
    I wrote you a review. I’m very impressed.

    Also, that totally fixed the problem, thanks again!

    #1348587

    Hi,
    Glad we were able to help, thank you for the review, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 4 posts - 1 through 4 (of 4 total)
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