Viewing 10 posts - 1 through 10 (of 10 total)
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  • April 15, 2022 at 9:31 am #1348486
    Akmerttan

    Our site is pure bullshit. Although we have finished the site, sometimes there are design errors. We need to reset the theme. I’m entering a blog post, there is a problem on the site. Sometimes the articles go, sometimes the site opens too late.

    April 15, 2022 at 11:43 am #1348496
    Rikard

    Hey Akmerttan,

    Thanks for the login details. Could you post screenshots highlighting the problems you are having please?

    Best regards,
    Rikard

    April 15, 2022 at 4:43 pm #1348515
    Akmerttan

    Screenshots are below.

    This is what the first image looks like to customers with problems
    problem

    This image is correct, but with this admin login, we changed the menu color here, too.
    01

    April 16, 2022 at 12:40 pm #1348543
    Rikard

    Hi,

    Thanks for that. Both of your screenshots lead to 404 pages, please try uploading and sharing them with us again.

    Best regards,
    Rikard

    April 18, 2022 at 4:41 pm #1348702
    Akmerttan

    We keep the site closed to visitors. Uploaded the screenshots again.

    • This reply was modified 2 years, 7 months ago by Akmerttan.
    April 19, 2022 at 8:44 am #1348726
    Rikard

    Hi,

    Thanks for the update. Your last screenshot link is the only one working, and I’m not sure I understand the problem from just looking at the screenshot. Could you try explaining the problem a bit further please? If you could upload working screenshots to another source, then that would be appreciated as well.

    Best regards,
    Rikard

    April 19, 2022 at 2:43 pm #1348804
    Akmerttan

    The message is below.

    April 19, 2022 at 4:48 pm #1348827
    Rikard

    Hi,

    Thanks for the update and screenshots. So what exactly are you doing before the problems start happening? Please try to give us step by step instructions.

    Best regards,
    Rikard

    April 20, 2022 at 3:32 am #1348878
    Akmerttan

    Hı,

    • It can happen after you enter a blog post.
    • This can be a problem after adding/updating to another page.
    • This may be a problem even after making a different setting in the theme settings.

    In short, we’ve had this and a dozen other issues since I bought the theme. So we did a restore with a site backup. We even had to remake our site sometimes. I’ve used this theme before in another site, but I haven’t had this much of a problem.

    • This reply was modified 2 years, 7 months ago by Akmerttan.
    April 20, 2022 at 9:48 am #1348897
    Rikard

    Hi,

    Thanks for the update. I still don’t understand what is necessary to do in order to reproduce this problem though? If you could give us instructions on how to do that, then it would be appreciated.

    Best regards,
    Rikard

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