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  • April 12, 2022 at 4:32 pm #1348132
    bbertuzzi7

    Hello,

    I’m running version 4.8.3 of Enfold and I’ve run into this issue: when I make changes to the page and hit save, portions of the page disappear. I have to restore it to a previously saved version. I thought it was an issue with cloning an existing site, but I built a new staging space and I’m running into the same issue.

    I’m using about four color sections on the page, and at some points when I hit save, I lose the third or fourth color section.

    Any guidance to resolve this issue is appreciated. Here is a link to the second staging site that I built: https://wordpress-692037-2560276.cloudwaysapps.com/

    Thanks!

    Becky

    April 12, 2022 at 5:53 pm #1348140
    Rikard

    Hi Becky,

    It’s likely that there is an open html tag in the content, just before things starts disappearing. Could you check for anything like that, and close the tag properly please? If you need further help, then please post admin WordPress login details in private, and point out where we can see this problem happening.

    Best regards,
    Rikard

    April 12, 2022 at 6:25 pm #1348146
    bbertuzzi7

    Rikard, that was it! Thank you! Didn’t notice I was missing a character in a special heading. Thanks for the help!

    April 12, 2022 at 6:55 pm #1348150
    Rikard

    Hi,

    Great, I’m glad that you found the open tag. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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