Viewing 4 posts - 1 through 4 (of 4 total)
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  • April 10, 2022 at 7:36 pm #1347868
    ced23

    Hi,
    Since last Thrusday, i could not access to my website on IOS ( iphone and mac)and i don’t know why since i have access to my website on windows.
    Thanks for your support

    April 11, 2022 at 6:21 am #1347899
    Ismael

    Hey ced23,

    Thank you for the inquiry.

    We can see a script error in the console but we are not yet sure where it is coming from. This error might be causing issues on iOS devices.

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings, disable the cache plugin, then make sure to upgrade the theme to version 4.9.2.1. Let us know if this helps.

    Best regards,
    Ismael

    April 11, 2022 at 3:26 pm #1347968
    ced23

    Hi Ismael,
    perfect it works .

    thanks

    April 11, 2022 at 6:14 pm #1347983
    Rikard

    Hi,

    Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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