Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1346853

    When I use a different currency than base the subscription part of the bundle is shown as 26.17 DKK for 3 months which is wrong – it should be 212.38 DKK- 26.17 DKK is actually the EUR price multiplied with the German VAT of 19% and not the Danish VAT
    But even more strange on the Bundle overview it seems correct at the bottom but wrong at the top – see picture in link

    https://snipboard.io/vc7tgY.jpg

    it is also wrong here – https://shop.bridgeplusmore.com/products/
    and here https://shop.bridgeplusmore.com/shop-bundles/

    HAve been in dialog with Woocomerce and multi currecy plugin providsers – they did not see any issues

    Kren

    #1347100

    Hey Kren,

    Thank you for the inquiry.

    The bridgemore-bundle-plugin-by-enfold product item above doesn’t exist, the link just redirects to the home page and we cannot find any product item with the subscription of 212.38 DKK. Are you using a third party extension or plugin to create the product bundles? Is it working correctly when using the default editor?

    Best regards,
    Ismael

    #1347103

    I had to remove the error – by removing the paid subscription from the bundle – I cannot show a error on our shop pages

    The error is illustrated in the enclosed link to a picture – wrong at the top / correct at the bottom

    https://snipboard.io/vc7tgY.jpg

    K

    #1347223

    Hi,

    Thank you for the info.

    Would you mind creating a test product so that we can actually check the issue? Are you using a plugin for this? Additional help from the plugin authors might be needed.

    Best regards,
    Ismael

    #1347263

    See here

    When a NON EUR country is selected

    see the difference between top and bottom
    https://www.dropbox.com/s/6z2n2o22vpk58d4/test%20bundle.png?dl=0

    kren

    #1347281

    Hi,

    Thank you for the update.

    The price of the product at the top and at the bottom of the product page are the same when we checked.

    From: € 518.97 (EU - Price incl. VAT) one time, and
    € 21.99 every 3 months
    

    You can check the screenshot here.

    Screenshot: https://imgur.com/a/ChLjByN

    How can we set it to “NON EUR”?

    Best regards,
    Ismael

Viewing 6 posts - 1 through 6 (of 6 total)
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