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April 1, 2022 at 12:02 pm #1346853
When I use a different currency than base the subscription part of the bundle is shown as 26.17 DKK for 3 months which is wrong – it should be 212.38 DKK- 26.17 DKK is actually the EUR price multiplied with the German VAT of 19% and not the Danish VAT
But even more strange on the Bundle overview it seems correct at the bottom but wrong at the top – see picture in linkhttps://snipboard.io/vc7tgY.jpg
it is also wrong here – https://shop.bridgeplusmore.com/products/
and here https://shop.bridgeplusmore.com/shop-bundles/HAve been in dialog with Woocomerce and multi currecy plugin providsers – they did not see any issues
Kren
April 4, 2022 at 8:48 am #1347100Hey Kren,
Thank you for the inquiry.
The bridgemore-bundle-plugin-by-enfold product item above doesn’t exist, the link just redirects to the home page and we cannot find any product item with the subscription of 212.38 DKK. Are you using a third party extension or plugin to create the product bundles? Is it working correctly when using the default editor?
Best regards,
IsmaelApril 4, 2022 at 9:46 am #1347103I had to remove the error – by removing the paid subscription from the bundle – I cannot show a error on our shop pages
The error is illustrated in the enclosed link to a picture – wrong at the top / correct at the bottom
https://snipboard.io/vc7tgY.jpg
K
April 5, 2022 at 9:41 am #1347223Hi,
Thank you for the info.
Would you mind creating a test product so that we can actually check the issue? Are you using a plugin for this? Additional help from the plugin authors might be needed.
Best regards,
IsmaelApril 5, 2022 at 12:13 pm #1347263See here
When a NON EUR country is selected
see the difference between top and bottom
https://www.dropbox.com/s/6z2n2o22vpk58d4/test%20bundle.png?dl=0kren
April 5, 2022 at 1:40 pm #1347281Hi,
Thank you for the update.
The price of the product at the top and at the bottom of the product page are the same when we checked.
From: € 518.97 (EU - Price incl. VAT) one time, and € 21.99 every 3 months
You can check the screenshot here.
Screenshot: https://imgur.com/a/ChLjByN
How can we set it to “NON EUR”?
Best regards,
Ismael -
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