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Hi, I’m getting internal server error on WordPress site. http://dolanddesign.com/
it is not consistent, sometimes it works and a minute later it no longer works. I have a really hard time even logging in.**********************************************************
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.Please contact the server administrator at (Email address hidden if logged out) to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
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I went to the error log of Bluehost and got this:
[18-Mar-2022 00:39:00 UTC] WordPress database error Table ‘dolandru_wrd2.wp_pwebcontact_forms’ doesn’t exist for query SELECTid,positionFROMwp_pwebcontact_formsWHEREpublish= 1 ANDposition= “footer” made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/themes/enfold/404.php’), get_footer, locate_template, load_template, require_once(‘/themes/enfold/footer.php’), wp_footer, do_action(‘wp_footer’), WP_Hook->do_action, WP_Hook->apply_filters, PWebContact::displayFormsInFooter, PWebContact::getForms[17-Mar-2022 11:35:54 UTC] WordPress database error Table ‘dolandru_wrd2.wp_pwebcontact_forms’ doesn’t exist for query SELECT COUNT(
id) FROMwp_pwebcontact_formsWHEREpublish= 1 made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/themes/enfold/template-builder.php’), get_header, locate_template, load_template, require_once(‘/themes/enfold/header.php’), wp_head, do_action(‘wp_head’), WP_Hook->do_action, WP_Hook->apply_filters, PWebContact::displayHeader[18-Mar-2022 00:39:00 UTC] WordPress database error Table ‘dolandru_wrd2.wp_pwebcontact_forms’ doesn’t exist for query SELECT COUNT(
id) FROMwp_pwebcontact_formsWHEREpublish= 1 made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/themes/enfold/404.php’), get_header, locate_template, load_template, require_once(‘/themes/enfold/header.php’), wp_head, do_action(‘wp_head’), WP_Hook->do_action, WP_Hook->apply_filters, PWebContact::displayHeaderThere are hundreds of these lines. I just updated the Enfold to the latest. Also deleted the Perfect Web Contact plugin. Also tried disabling all plugins by renaming the plugins folder in the File Manager because I couldn’t log in to WordPress. None of this worked.
Hey dolandr,
Does it make any difference if you rename the plugin folder via FTP? That should deactivate all plugins. If you need help with that, then please include admin WordPress and FTP login details in private.
Best regards,
RikardIt does not make a difference. I tried changing the name of the plugins and still got the message. It also happens on other WordPress sites running Enfold. This just started around a month ago.
Hi,
According to the error, a table named wp_pwebcontact_forms doesn’t exists. This table is not generated by the theme, so it is most likely from a plugin. Did you try switching to a different theme?
Are there other errors in the log file aside from the ones listed above? Please make sure to purge the cache, then observe the site for a while. Let us know if the issue persists.
Best regards,
IsmaelHi, yes. it also says this at the bottom of the error file:
Stack trace:
#0 /home3/dolandru/public_html/dolanddesign/wp-content/themes/enfold/framework/php/widgets/widget-classes/class-avia-instagram.php(844): aviaFramework\widgets\avia_instagram_widget->schedule_cron_job(14400)
#1 /home3/dolandru/public_html/dolanddesign/wp-includes/class-wp-hook.php(298): aviaFramework\widgets\avia_instagram_widget->handler_scheduled_filecheck()
#2 /home3/dolandru/public_html/dolanddesign/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(”, Array)
#3 /home3/dolandru/public_html/dolanddesign/wp-includes/plugin.php(515): WP_Hook->do_action(Array)
#4 /home3/dolandru/public_html/dolanddesign/wp-cron.php(117): do_action_ref_array(‘av_instagram_sc…’, Array)
#5 {main}
thrown in /home3/dolandru/public_html/dolanddesign/wp-content/themes/enfold/framework/php/widgets/widget-classes/class-avia-instagram.php on line 1100
[18-Mar-2022 12:47:13 UTC] PHP Fatal error: Uncaught Error: Call to undefined function aviaFramework\widgets\wp_unschedule_hook() in /home3/dolandru/public_html/dolanddesign/wp-content/themes/enfold/framework/php/widgets/widget-classes/class-avia-instagram.php:1100^ over and over. I updated my WordPress to the latest, and I have installed the latest 4.9 Enfold. I believe it just started saying this “Stack trace” stuff today after I updated WP.
It’s a PHP issue because Bluehost just updated their PHP version this month right when I started getting this.
https://my.bluehost.com/cgi/help/php-version-selection-php-config
I’ve updated my site’s PHP to the latest 8.1 and WordPress to the latest 5.9.2 and Enfold to 4.9.
Is Enfold compatible with PHP 8.1?
Hi,
Thank you for the info.
Yes, the theme is compatible with the latest version of PHP. The second error is generated from the Instagram widget. Are you using this widget anywhere in the site? We cannot find the widget in the home page.
Best regards,
IsmaelOk I got it to work. I had removed all plugins and it did not help but that was before updating the PHP. Now that PHP is the latest and WP is too, I renamed the Plugins folder and it worked with no errors. I then just added 2-3 plugin that I needed and left out a dozen and it seems to be good now. Thanks for your help.
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike
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