Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 15, 2022 at 4:54 pm #1344593
    mutti111

    hello i have created a page with 2 options and all its a simple page and the page works fine on desktop mode but when i open it on mobile its too bad not responsive at all it keeps showing the desktop mode on mobile the customizer also doesn’t work. both of these issues fixes instantly when i change theme to default 2022 theme then customizer works and mobile view is fixed perfectly. tried disabling the plugins and checked but its something wrong with the theme because changing theme to default theme fixes it. tried using custom css and all but nothing fixes it in enfold theme,

    The page that i have issues with : https://www.robotmea.com/selection/

    March 15, 2022 at 6:09 pm #1344622
    Rikard

    Hey mutti111,

    I can’t see any problems on my end, but I do see that you have used Elementor to create the page in question. Our support for third party layout builders is very limited, so I would suggest that you reach out to Elementor support first of all. If you need further help from us, then please provide us with screenshots of the problem.

    Best regards,
    Rikard

    March 15, 2022 at 6:16 pm #1344627
    mutti111

    hello, the issue seems to be with elementor page layouts if i use elementor canvas page layout then it is not responsive for mobile if i use elementor full width then it is perfect so currently i am using elementor full width also the customizer is not loading if i change theme then it loads fine

    March 15, 2022 at 7:01 pm #1344644
    Rikard

    Hi,

    Thanks for the update. We’re not very familiar with the Elementor plugin unfortunately, so you would have to contact the authors for further help with that.

    Best regards,
    Rikard

    May 8, 2022 at 8:58 pm #1350967
    nicolodemaria

    Hi,
    Unfortunately I have the same problem.
    I’m using Elementor in order to create a new single page with different design elements. Elementor works properly on others themes, but not on Enfold. It is not responsive on mobile and tablet.

    Some month ago you wrote that the Kris’s team would solve the problems regarding the implementation with Elementor, but nothing happens till now.
    I have the 5.9.3 WordPress version.

    Hope to hear you again with good news.

    May 9, 2022 at 9:01 am #1351007
    Rikard

    Hi nicolodemaria,

    We still don’t support the Elementor plugin. Please try reaching out to their support for further help.

    Best regards,
    Rikard

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