Hi there,
my client’s website can be reached by url without a problem, but it seems to be impossible to be read by Google (Page speed, ads, etc.) or any other automated online services (Linkedin ads, SEO online tools, etc.). There’s always a HTTP 404 status code answer in those cases.
It doesn’t seem to be a general server response issue because I put a test.html in the root directory that can be read by Google.
I deactivated all plugins, but unfortunately that didn’t change anything.
There’s no robots.txt in the root directory and the search engines are not excluded in WordPress.
As I didn’t create this website originally and was only called to fix the issue I suspect that one of the plugins wrote something in the .htaccess or the header.php!?
Do you have any idea what the problem might be or how I could fix it without rebuilding the whole thing? I mirrored the website to a private workspace but the problem still remained.
Thanks!
Philipp
Hi Philipp,
You have set your home page as the custom 404 page in the theme options, please try using a dedicated 404 page instead.
Best regards,
Rikard
Thanks a lot Rikard! That simple detail really did the trick! :-)
Cheers
Philipp
Hi Philipp,
We are happy that Rikard could help you out! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
Yigit